There are a few things you can do to improve the speed and strength of your home Wi-Fi:
Modem and router tips
- Try to put your modem close to where you need Wi-Fi most often.
- Be sure you modem has some space around it and isn't in a closet or closed cabinet. It shouldn't be too close to walls (especially walls you share with neighbours). And try to keep it away from major appliances and your furnace.
- Sometimes turning off and restarting your modem (rebooting) can reset and improve the Wi-Fi strength.
Device tips
- Your Wi-Fi speed is shared by all the connected devices in your home. It can help your speed if you turn off Wi-Fi and go offline when a device isn’t being used.
- If you have a speed issue on just one of your devices, try restarting that device. This closes all the apps and resets the Wi-Fi connection.
- If a device gives you the choice to use 2.4 GHz or 5 GHz try both and decide which one works best.
Running a speed test can help you figure out if there is speed issue or a Wi-Fi issue. Learn how to run a speed test here.
Use this chart to understand the signal strength for each of your devices:
- Excellent(> -50 dBm)
- Good(-50 to -60 dBm)
- Fair(-60 to -70 dBm)
- Weak(< -70 dBm)
Check out which of our modems have Wi-Fi capabilities here