Once you place an order for a new service, we get to work behind the scenes to get you up and running.
We’ll send you a text message within a day to let you know what to expect.
If you’ve ordered any hardware such as a modem or TV Set Top Box, we will ship these within 24 hours and email you a tracking number.
For new internet orders, we will confirm your activation day as soon as possible. This can take up to 3 days. If we must send a technician, we will let you know the appointment date at the same time.
If you need to reschedule your technician appointment reply to our text message as soon as possible so we can take care of it for you.
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