Contact us

We are here to help you.

You can send us an email here and one of our customer advocates will get back to you within 2 business days. If it’s urgent or you prefer to speak to one of our advocates, give us a call:

Sales

Monday to Friday
8:00 AM to 9:00 PM ET
Saturday and Sunday
9:00 AM to 5:00 PM ET

Phone 1-647-367-1764 

Phone 1-888-973-0544

 

Customer Service

Monday to Friday
8:00 AM to 9:00 PM ET
Saturday 9:00 AM to 6:00 PM ET
Sunday 9:00 AM to 5:00 PM ET

Phone 1-647-367-1764 

Phone 1-877-810-2877 

 

Technical Support

7 days a week
8:00 AM to midnight

Phone 1-647-367-1764 

Phone 1-877-810-2877

 

Mailing Address

 

PO Box 71055 Laurier West PO
Ottawa, Ontario K2P 2L9

Click here to request rental equipment return label free of charge.  

 

Resolve a concern

If you have an outstanding issue, please get in touch with us to resolve your concern.

We are committed to customer satisfaction, and we encourage feedback to improve our service. If you've tried unsuccessfully to resolve a concern directly with Distributel, view further options.