Contact Us

There are many ways to contact us.
If you have an inquiry, please use the Email Us form. One of our representatives will respond to your request within two business days. If it’s an urgent matter, call us on the numbers below.

Sales

Monday to Friday
8:00 AM to 9:00 PM ET
Saturday and Sunday
9:00 AM to 5:00 PM ET

phone-icon-blue 1-888-973-0544

Customer Service

Monday to Friday
8:00 AM to 9:00 PM ET
Saturday 9:00 AM to 6:00 PM ET
Sunday 9:00 AM to 5:00 PM ET

phone-icon-blue 1-877-810-2877

Technical Support

7 days a week
8:00 AM to midnight

phone-icon-blue 1-877-810-2877

Mailing Address

PO Box 71055 Laurier West PO
Ottawa, Ontario K2P 2L9

Resolve a concern

If you have an outstanding issue, please contact us to resolve your concern.

We are committed to customer satisfaction and we encourage feedback to improve our service. If you've tried unsuccessfully to resolve a concern directly with Distributel, view further options.